Published by exdone
Posted on December 17, 2020
After utilizing the Dynamic DNS feature in cPanel, a 404 was received when accessing the webcall URL.
Description
We found that CloudLinux Servers are a few versions behind with EasyApache4 updates. One of these updates is required for the Dynamic DNS webcall URL to work.
We’ve opened an internal case for our development team to investigate this further. For reference, the case number is [UPS-295]. Follow this article to receive an email notification when a solution is published in the product.
Workaround
WHM Home » Service Configuration » Apache Configuration » Include Editor
ProxyPass /cpanelwebcall/ http://127.0.0.1:2082/cpanelwebcall/ max=1 retry=0
Reference https://support.cpanel.net/hc/en-us/articles/360060167253-Dynamic-DNS-webcall-doesn-t-work-it-gives-a-404-error