Helm: ***crashes after windows update KB951847

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Posted on January 31, 2009

Issue :
After updating the windows 2003 R2 with update Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) Helm stops working completely.. The control page is blank and the config tool does not load.

From Parallels :
“The version of code protector (CLISecure) used for 4.1.0 and 4.0
versions of Parallels Helm is not compatible with KB951847 Microsoft

The fix:
Parallels was fast to release a patch for this issue and I was very impressed. The issue occurred on 1/27/09 and the patch was released on 1/30/09

Patch_name: Helm_KB951847_Patch.exe

Download the patch

Parrallels KB
Discussion Form

Theplanet.com was slow to even notice this issue. I wonder how many other hosts are not aware of the windows update bug.