smartermail timeout during upload

Published by

Posted on May 08, 2011

Problem:

If you are getting a timeout message when you are trying to upload or download an attachment using the SmarterMail web interface.

Resolution:

You should do the following:

Log onto your SmarterMail server.
Open the web.config file with Notepad, located in the:
c:\program files\smartertools\smartermail\mrs folder
Search for the line
Replace it with
Save the File
Stop and Restart the SmarterMail service

RE: https://portal.smartertools.com/KB/a125/smartermail-web-interface-timing-out-when-uploading.aspx

Categories: Email