Tech Support gone Wrong

Published by

Posted on December 06, 2014

Tech support gone wrong. WTF I just want to update the whois data for my domains. I wont disclose the company or tech name but i will share my frustration and thread. WTF. read the ticket from the bottom up

Me
Dude , i can not update any of my domain whois information. How can you see which domain i attempted to update when i didnt even mention it in the ticket. the issue is with all of my domains. the update button is not clickable.
December 6, 2014, 1:27 pm
[Update 5]
Customer Support Technician
I see the option available to update when you updated the email. Please allow for the next update to take which should push and update by 6am CST time tomorrow. I say allow 24 hours.

Customer Support Technician

[Update 4]

me
it doesnt work , that is what i have been trying to do is update the whois information. It doesnt work for any of the domains.
December 6, 2014, 1:09 pm
[Update 3]
Employee
Hello,

Please update the email address and then see if your able to hit the update button. If you have any other questions or concerns, please feel free to contact us back again.

Customer Support Technician

[Update 2]
me
I am unable to update the whois data for any of my domains via the portal. Please advise. the update button never becomes available.

Categories: Misc